After-Sales
In Harvest Season, Downtime Is Unacceptable. We Don't Accept It Either.
Plenty of companies sell machines; few pick up the phone mid-season. At SAGE Makine, service is not an add-on to the sale — it is the sale itself: one point of contact from installation to spare parts, serving all of Turkey from Manisa.
Our Service Commitments
One Point of Contact, Six Areas of Service
Installation & Commissioning
From the layout plan to the first product run, we manage the installation; your machine is handed over production-ready.
Operator Training
Hands-on training on the Turkish-language interface: creating recipes, adjusting sensitivity, daily maintenance. Your team ends up in full command of the machine.
On-Site Technical Service
If a fault occurs: diagnosis over the phone, on-site intervention when needed. Priority service scheduling during harvest season.
Spare-Parts Stock
Ejector valves, camera modules, LED lighting, and belts — critical parts are kept in stock in Turkey.
Remote Support & Diagnostics
Machines can be monitored over a remote connection; many software and settings issues are resolved before a technician ever travels to your plant.
Preventive Maintenance Agreements
With pre-season inspection and calibration, your machine enters the campaign ready to run; the risk of unplanned downtime drops.
Warranty & Transparency
We Put It in Writing
The warranty period, its coverage, and the service-response terms are provided in writing together with your quotation — no fine-print surprises. You also see the spare-parts price list before you buy.
Service Coverage
Based in Manisa,
Serving All of Turkey
We chose Manisa deliberately: the heart of Turkey's dried-fruit exports, one step from the Port of Izmir and the Aegean production basin. We are positioned to reach facilities across the Aegean the same day.
Aegean — rapid access
Manisa · İzmir · Aydın · Denizli · Balıkesir · Uşak
Surrounding region
Bursa · Afyon · Konya · Antalya · Eskişehir
Nationwide
Mersin · Gaziantep · Şanlıurfa · Black Sea hazelnut belt
Need Service? Call Us Now
Whatever brand your current machine is, let's talk through the situation and map out the solution together.
or email: info@sagemakine.com